Asking for a deposit per service
A deposit is the simplest way to cut down on no shows. It is simply part of booking, so you never have to bring it up yourself.
Fixed amount or percentage
For each service you choose a fixed amount, for example €10, or a percentage of the price. A fixed amount works best for short services, a percentage for long ones.
How to set it up
- 1Connect Mollie first. Without Mollie your client can't pay online.
- 2Open the service you want to ask a deposit for.
- 3Switch on the deposit and choose a fixed amount or a percentage.
- 4Save. From now on every client pays the deposit right when they book.
What happens to the deposit?
The deposit is deducted from the price of the service. If your client cancels too late or doesn't show up, you keep the deposit in line with your cancellation policy.
Not sure? Start with a deposit for long services, or for services where people often stay away.