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What does a booking system really cost? Treatwell, Salonized or a system of your own.

The subscription is only part of the bill. Commission, text message costs, costs per staff member and payment fees make the difference. Here is how to work out what an online booking system really costs you.

SSilvio De Maeyer1 October 2026 · 4 min read
In short
  • Don't just look at the monthly price, look at all the costs together.
  • Platforms that bring you new clients often charge commission. At Treatwell that is 35% on new clients.
  • Text reminders at Salonized cost between €0.11 and €0.15 per message.
  • Online payments with Mollie cost €0.39 per Bancontact payment.
  • Bookable costs from €29 a month, with no commission, no setup fee and reminders included.
In this article
  1. Why the subscription is only part of it
  2. The costs to watch
  3. A worked example
  4. What Bookable costs
  5. How to compare fairly
  6. Frequently asked questions
35%commission on new clients at Treatwell
€0.11 to €0.15per text message at Salonized
€0.39per Bancontact payment with Mollie

Why the subscription is only part of it

When you compare booking systems, the first thing you look at is the monthly price. Makes sense, because it is in big letters on every pricing page. But what you pay at the end of the month is often a lot more. There are extra costs per staff member, per message, per new client and per payment.

We found the prices in this article on 30 September 2026, on the providers' own websites and help pages. Prices change, so always check them before you decide.

The costs to watch

The subscription

The fixed price per month. Salonized currently charges €21 for Appointments, €39 for Basic and €59 for Pro. Other providers, such as Optios and Planity, don't show their prices on their website and work with a quote.

Per staff member

If you work with several people, many systems charge extra per staff member. At Salonized that is between €5 and €7.50 per extra staff member per month.

Per message

Text reminders are often charged separately. At Salonized a text message costs between €0.11 and €0.15. That seems like very little, until you multiply it by the number of appointments.

Commission per client

Platforms that bring you new clients, such as Treatwell, take a percentage of every booking. According to Salonized's help page, Treatwell charges 35% commission on new clients, and 2% on prepaid bookings.

Payment fees

For an online deposit you pay a small fee to your payment provider. With Mollie that is €0.39 per Bancontact payment for Belgian businesses.

Setup fee

Some providers charge a single fee to set everything up. Always ask whether that comes on top.

A worked example

Take a business with eight appointments a day, five days a week. That is about 160 appointments a month.

CostCalculationPer month
Text reminders at €0.11160 messages times €0.11€17.60
Text reminders at €0.15160 messages times €0.15€24
Commission on 10 new clients10 times 35% of €60€210
Deposit by Bancontact160 payments times €0.39€62.40
Extra costs per month, with 160 appointments
Text reminders at €0.15€24
Payment fees with Bancontact€62.40
Commission on 10 new clients€210

You pay that last cost with any system that handles online payments, Bookable included. The difference is in the messages and the commission. With Bookable you pay nothing extra for those.

A cheap subscription with expensive extras costs more than a fair subscription with no extras.

What Bookable costs

  • Start from €29 a month, Praktijk from €49 a month.
  • No setup fee and no commission on your bookings.
  • Reminders by WhatsApp and email are included in your plan.
  • The only extra is Mollie's fee per payment.
  • Try it free for 14 days, with no card.
Try Bookable free for 14 days.
  • No card needed
  • No commission
  • Cancel any month

How to compare fairly

  1. 1Count your number of appointments per month.
  2. 2Count how many new clients come through a platform.
  3. 3Work out all the costs for each provider: subscription, staff, messages, commission and payments.
  4. 4Compare the total, not the monthly price.

Frequently asked questions

What does an online booking system cost for a small business?

For the subscription you often pay between €20 and €60 a month. On top of that there can be costs per staff member, per text message, per new client and per payment. Add it all up before you compare.

Is a booking system with no commission cheaper?

If a large share of your clients come through a platform, commission per booking often costs you more than your entire subscription. A system with no commission costs the same every month, however much you book.

Do I pay per text message or per reminder with Bookable?

No. Reminders by WhatsApp and email are included in your plan.

What payment fees are there for an online deposit?

For every online payment you pay a small fee to your payment provider. With Mollie that is €0.39 per Bancontact payment for Belgian businesses, and €0.32 per iDEAL payment for Dutch businesses.

Is there a setup fee with Bookable?

No. You start free for 14 days, with no card. After that you only pay your subscription, and you can cancel any month.

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Written by Silvio De Maeyer

Founder of Bookable. Questions about this article or about your own business? Send a message whenever you like. A real person replies, within 24 hours.

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